SHIPPING POLICY
FUFILLMENT
​
​
Orders are fulfilled Tuesdays - Fridays from San Diego, CA. Orders are shipped via USPS, UPS, FED EX or unless otherwise noted. Free domestic ground shipping on orders of $59.99 or more.
​
​
​
REFUNDS
​
Damage, discrepancy, or otherwise must be reported via email within 48 hours of verified receipt (based on the carriers tracking information of the delivery of your order). Please submit an image to support your concerns and hold on to the original packaging. For more information, please visit our FAQ PAGE or connect with our team prior placing your order: buzz@cahoney.com
SALES & PROMOTIONS
​
​
All sale and discounted items are valid while supplies last. Discount applied at checkout. Not valid on wholesale accounts. Sale price cannot be combined with an additional promotion code. No substitutions or rain checks. does not apply on previous purchases.
​
​
​
RETURN POLICY
​
Due to the nature of our product, we do not offer returns. If you have a question or concern with any damage or defect, please feel free to contact us immediately.
​
​
​
​
WHOLESALE INQUIRIES
​
​
If you would like to have California Honey Co. in your retail location, please fill out our Wholesale Inquiry Form.
LOST ORDERS
​
If a product is lost in transit due to an address error, theft or negligence, we are not able to issue a refund; it is the purchaser's responsibility to request compensation from the shipping carrier. This applies to orders being shipped to a home, business, or third party.
​